Cookies Policy


This website (“our site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and to improve our site by better understanding how you use it. Please read this Cookie Notice carefully and ensure that you understand it. Your acceptance of our Cookie Notice is confirmed when you close our cookie banner. If you do not agree to our Cookie Notice, please stop using our site immediately.


“Cookie” a small file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site;
“Cookie Law” the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data” any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” Rennie Grove Hospice Care, a registered charity in England under charity number 1140836, whose registered address is Grove House, Waverley Road, St Albans, Herts, AL3 5QX

Information about us

Our site is owned and operated by us. Our Data Protection Officer can be contacted by email at, by telephone on 01442 890222, or by post at Data Protection Officer, Rennie Grove Hospice Care, Grove House, Waverley Road, St Albans, AL3 5QX.

We are regulated by the Care Quality Commission and the Fundraising Regulator.

How our site uses cookies

Our site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using our site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us.

All Cookies used by and on our site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of our site, supporting functions such as logging in, your shopping basket, and payment transactions.

Analytics Cookies
It is important for us to understand how you use our site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping us to improve our site and your experience of it.

Functionality Cookies
Functionality Cookies enable us to provide additional functions to you on our site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our site.

Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit our site until you close your browser. Session Cookies are deleted when you close your browser.

Cookies on our site are not permanent and will expire as indicated in the table below.

For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Notice.

For more specific details of the Cookies that we use, please refer to the table below.

What Cookies does our site use?

The following Cookies may be placed on your computer or device:

Name of cookie Purpose Page Expiry
First Party Cookies
_gatAnalytics Used by Google Analytics to throttle request rate Site wide 2 years
_gidAnalytics Register a unique ID that is used to generate statistical data on how the visitor uses the site Site wide Session
_gaAnalytics Registers a unique ID that is used to generate statistical data on how the visitor uses the site Site wide 2 years

Our site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the services offered through it. You can disable these Cookies via your browser settings, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

The analytics services used by our site use analytics Cookies to gather the required information.

Consent and Control

Before Cookies are placed on your computer or device, you will be shown a pop up banner informing you that our site uses Cookies. By continuing to browse you consent to the placing of Cookies and you are enabling us to provide the best possible experience and service to you.

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

Please refer to your device’s documentation for manufacturers’ own browsers.

Changes to this Cookie Notice

We may alter this Cookie Notice at any time.  If we do so, details of the changes will be highlighted at the top of this page.  Any such changes will become binding on you on your first use of our site after the changes have been made.  You are therefore advised to check this page from time to time.

In the event of any conflict between the current version of this Cookie Notice and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Further Information

If you would like to know more about how we use Cookies, please contact Us at, by telephone on 01442 890222, or by post at: Data Protection Officer,Rennie Grove Hospice Care, Grove House, Waverley Road, St Albans, Hertfordshire AL3 5QX

For more information about privacy, data protection and our terms and conditions, please visit the following: